Privacy Policy

Collection of Personal Information
What is Personal Information?
Personal Information is information or an opinion that identifies an individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether the information is recorded in a material form or not.

Types of Information We Collect
We may collect the following types of Personal Information:

• Names, email addresses, phone numbers, and job titles provided when you fill out a form on our website.

• Information related to your use of our website, including IP address, browser type, operating system, and pages viewed (via cookies and analytics).

• Any other information we consider necessary to your situation.

How We Collect Personal Information
We collect Personal Information in several ways:

• When you contact us via email, submit a form on our website (s1projects.com.au), or communicate with us directly.

• We may receive information from third-party analytics providers or social media platforms.

• Via cookies, web beacons, and other tracking technologies when you use our website.

Use and Disclosure of Personal Information 

 

Use of Personal Information
We collect and use your Personal Information primarily to:

• Respond to your project inquiries, discuss potential projects, and provide you with the services you request.

• Manage our business, including internal reporting, accounting, and record-keeping.

• Improve our website and services by analysing usage data.

• Send you updates, news, or promotional material that we believe may be of interest to you. 

Disclosure of Personal Information
We may disclose your Personal Information to:

• Our employees, contractors, or related entities to deliver our services.

• Third-party service providers (such as IT systems administrators, web hosts, payment processors, and professional advisers).

• Courts, tribunals, regulatory authorities, and law enforcement agencies as required by law.

• Anyone else to whom you authorise us to disclose it.

We take reasonable steps to ensure that third-party recipients of your Personal Information protect it from misuse and only use it for the purpose it was provided.

Dealing with Unsolicited Personal Information 
If we receive Personal Information that we did not actively seek out (unsolicited information), we will determine whether we could have lawfully collected it. If we determine that we could not have collected the information, we will destroy or de-identify it as soon as practicable, provided it is lawful to do so.

Cross-Border Disclosure 
We may disclose Personal Information to overseas recipients, for example, to third-party cloud service providers not located in Australia.

Before disclosing Personal Information to an overseas recipient, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information. By providing your Personal Information, you consent to this disclosure.

Security and Storage of Personal Information 
We are committed to ensuring that the Personal Information you provide to us is secure. We implement reasonable physical, electronic, and managerial measures to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure.
We only retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.

Access and Correction 
Access to Your Personal Information
You have a right to request access to the Personal Information we hold about you. We will respond to your request within a reasonable time and will take all reasonable steps to provide you with access unless an exemption under the Privacy Act applies (e.g., if providing access would be unlawful). We may charge a fee for providing access, but not for making the request.

Correction of Your Personal Information
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us immediately using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, or out of date.

How to Make a Complaint 
If you have any complaints about our privacy practices, or if you believe we have breached the APPs, please contact us using the details below.

We will acknowledge your complaint in writing and endeavour to respond within 30 days. If you are dissatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

Policy Updates
This Policy may be updated from time to time and will be available on our website. We encourage you to review it regularly.

Contact Information
If you have any questions about this Privacy Policy, your Personal Information, or wish to make a complaint or a request for access/correction, please contact us at:

S1 Projects
info@s1projects.com.au